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FAQs

How do I update a customer’s registry information?
To update information, such as a customer’s shipping address or event date, go to Customer Support in your Partner Dashboard. To get to Customer Support, cl...
Mon, Dec 24, 2018 at 11:26 AM
How do I change an item from available to unavailable on a customer’s registry?
To change an item from available to unavailable, go to Customer Support in your Partner Dashboard. To get to Customer Support, click the headphones icon in t...
Mon, Dec 24, 2018 at 11:29 AM
How do I add items to a customer’s registry at their request?
You will need to have your Product Feed uploaded. To import your Product Feed, go to Registry Setup in your partner Dashboard. To get to Registry Setup, clic...
Mon, Dec 24, 2018 at 11:31 AM
How do I mark items as purchased on a customer’s registry?
There are two ways you can mark an item as purchased on a customer’s gift registry. You can simply go to their registry, find the gift, and click I bought th...
Mon, Dec 24, 2018 at 11:32 AM
What is Auto Marked as Purchased?
It’s an add-on feature that works to minimize returns. When a guest purchases a gift off a registry, it’ll automatically be marked as purchased as soon as th...
Mon, Dec 24, 2018 at 11:34 AM
How do I install Auto Mark as Purchased?
Auto Mark as Purchased is a feature that can be added to your software package. For more information, please contact your Account Manager.
Mon, Dec 24, 2018 at 11:36 AM
How does Auto Populate Shipping Address work?
When a gift-giver makes a purchase off a registry, this feature pre-populates the registrant’s shipping address during the checkout process.
Mon, Dec 24, 2018 at 11:36 AM
How do I install Auto Populate Shipping Address?
Auto Populate Shipping Address is a feature that can be added to your software package. For more information, please contact your Account Manager.
Mon, Dec 24, 2018 at 11:36 AM
What is the Custom Filtered View?
When a gift-giver searches a registrant’s name, the search will stay on your website, and the results will only show those who have created registries with ...
Mon, Dec 24, 2018 at 11:37 AM
How do I add the Custom Filtered View?
Custom Filtered View is a feature that can be added to your software package. For more information, please contact your Account Manager.
Mon, Dec 24, 2018 at 11:37 AM